Hotel Il Gabbiano Palinuro Regulations

1. GENERAL INFORMATION

1.1. The Regulations of the accommodation facility “IL GABBIANO PALINURO” are established to ensure uniform, orderly, serene, and peaceful use of the facility. It has a contractual nature between “IL GABBIANO PALINURO” and the Guest and, therefore, the request to stay at the Hotel and the acceptance of such request by “IL GABBIANO PALINURO” implies total acceptance of these Regulations.

1.2. All guests are required to comply with the Internal Regulations of the Accommodation Facility, which can be consulted at the hotel reception and on the website.

1.3. Failure to comply with the Regulations and further provisions of the Management may result in the removal of the offender from the Facility, payment of the entire bill, and related reporting of the fact to all national and international tourism organizations, except for reporting to Public Authorities if the non-compliance may possibly suggest the commission of a crime.

1.4. All specific indications on signs placed in the property area and/or pertaining to the Hotel must also be respected.

1.5. Parents (or those legally exercising parental authority) are jointly responsible for acts committed by their minor children inside the Hotel and are required to supervise them and ensure they maintain polite and respectful behavior towards others, under their direct responsibility and, in particular, regarding the obligation to respect silence and equipment made available by the Facility to its Guests. Any activity that may disturb other Guests is prohibited. In general, all rules of these contract regulations must be respected.

1.6. The conduct maintained by both adults and minors is considered contractually relevant and, therefore, any violation of the rules of these regulations and common rules of civil coexistence and proper hotel management will result, according to the judgment contractually assigned as final to the Management, in immediate termination of the contract due to the Guest’s fault and removal from the Hotel within 5 hours of the contestation of the facts. In this case, the Hotel Management is entitled to retain the amounts already paid and to demand the remaining amounts, also as compensation for damages, without prejudice to the right to compensation for greater damages ascertained.

1.7. The Management, as provided by current laws of the Italian Republic, has the right to expel without notice anyone who does not respect the Regulations or behaves in a way that creates damage or disturbance.

1.8. Each Client, in the very act of accepting hospitality at the Hotel, also contractually accepts to submit to the Security and Guard Authority of the facility, which is in turn obliged to always respect the Laws of the Italian Republic and the principles commonly accepted by our culture of courtesy and good manners.

1.9. The Management reserves the right to modify these Regulations at any time, which will be available at the Hotel reception and on the website https://ilgabbianopalinuro.it/.

2. PERSONAL DATA

2.1. Pursuant to art. 13 of Legislative Decree 30.06.2003 n. 196, all personal data of our Customers will be processed both through computer systems and manually, in order to fulfill tax obligations (issue invoices, record data, etc.) and provide the requested service.

2.2. Upon arrival, customers will be asked for an identification document for the purpose of communicating their presence to the competent police authorities.

2.3. Filling out the appropriate form and/or filling out data for the Newsletter will allow us to keep our database updated and keep you informed about our promotions in real time.

3. RESERVATION

3.1. For information, you can contact the Hotel reception by telephone, via Email, or in person.

3.2. Reservations can be made by sending a written request to the email address info@ilgabbianopalinuro.it, via WhatsApp, or by telephone at 3200420646.

3.3. The reservation request must indicate the number and type of rooms requested, first name, last name, arrival date, departure date, number of adults and children, age of children (to be able to propose customized quotes for different needs), telephone contact, email for communications. Please also indicate your estimated arrival time.

3.4. DEPOSIT Payment. To confirm the reservation, unless otherwise indicated, a confirmatory deposit of 30% is required as a reservation guarantee, payable by bank transfer or via POS, therefore with a credit card that will be verified by the Hotel with pre-authorization of the entire stay. The Deposit must include the reservation references (name, contact, period, number of people, number and type of rooms, type of treatment). The customer loses the deposit when they do not follow through with the reservation and therefore do not show up at the hotel to occupy the rooms that had been reserved for them. In case of late arrival, compared to the date indicated in the reservation, the customer is required to pay the total amount of the booked services that have been reserved for them; it is advisable in any case to contact the Reception to provide further details.

3.5. For payment, the payment method is agreed upon between the parties (credit cards, debit cards, PayPal, cash, or other immediate payment methods).

3.6. Only after receiving the reservation request, with the possible deposit or data from a valid and sufficient credit card, will confirmation of the reservation be communicated.

3.7. Rates are intended as daily (per night) regardless of check-in time, which cannot occur before 2:00 PM and not after 7:30 PM.

3.8. The accommodation method agreed upon at the time of reservation remains valid for the entire period of stay.

3.9. ROOM ONLY: includes only the use of the room. Breakfast and any meals will be charged extra. BED & BREAKFAST: The overnight stay includes the room and breakfast.

3.10. CHILDREN 0 – 3 YEARS: The HOTEL, if expressly requested in the reservation, makes available, subject to depletion caused by excessive requests, camping cots with protection and high chairs for young guests.

4. CHANGES TO RESERVATION, CANCELLATIONS

4.1. In the event that the customer is unable to occupy the accommodation during the reserved period due to difficulties with means of transport, errors, or other personal reasons, no refund is provided for early departures or delays in arrival.

4.2. We ask our kind customers to understand that the reserved period will be charged in full even in case of early departure: the amount for accommodation only must still be paid in full for the remaining nights; we recommend in any case contacting reception for more details.

4.3. Customers who leave early are required to pay for the room for the remaining days of the reservation, pursuant to art. 1385-1386 of the Civil Code.

4.4. In case of misunderstandings attributable to reception at the time of reservation, management undertakes to provide, when possible, different accommodation in equivalent rooms or facilities.

4.5. For cancellations, the entire deposit will be charged and/or, if the reservation conditions provide for payment of the entire amount with a certain number of days in advance, the entire amount provided for the stay will be charged.

5. STAY PAYMENT

5.1. Payment for the stay is due upon arrival; any guarantee provided by credit card does not exempt the customer from payment. The payment due is equal to the sum of the reservation and the tourist tax. The latter is determined by the municipality of Centola and is published on the municipality’s website. The requested pre-authorization will remain valid and as a guarantee for the entire duration of the stay and will be reversed upon departure after verification of the room, regularity of the stay, as well as payment of extras and main conditions of the regulations, with possible charges in case of damage, documented and contested extras, and/or early departure.

5.2. PRE-AUTHORIZATION, CREDIT CARD CHARGE: For conditions of unfreezing the pre-authorization, please contact your bank; the Hotel is not responsible for any delays in unfreezing the amount by the competent Credit Institutions. The customer who requests it will be issued a regular receipt of the described operation.

5.3. PRE-BILL and VERIFICATION: before settling the bill, it is possible to request viewing of the bill and charges for verification. Any errors or omissions must be reported before issuing the bill or in any case no later than your departure, as complaints will not be accepted once you have left the hotel.

5.4. INVOICE: if an invoice to a legal entity and/or business entity is necessary, you are asked to report it promptly (at least 1 day before departure) providing the data useful for the heading and any other information. Otherwise, an invoice to a private individual/natural person will be issued.

5.5. ROOM PAYMENT: The room must be paid upon arrival. It is possible to pay in cash, within legal limits, by credit card, or with PayPal.

5.6. PAYMENT AT DEPARTURE: Payment of what is due (consumed and/or used during the stay) must be made within one hour before departure.

5.7. MINIBAR and EXTRA CONSUMPTION: At the time of payment, any use of the minibar and other extras not yet detected by hotel staff must be communicated.

5.8. UNDECLARED GUESTS: Any persons hosted in the same room but not declared at the time of reservation or upon arrival will be charged to the reservation holder with a rate increased by 40% on the daily price, with the right of management and ownership to report to the Public Safety authorities all unauthorized persons found inside the Hotel.

5.9. KEY LOSS CHARGE: For the loss or breakage of the key, a flat-rate reimbursement of € 15.00 will be charged.

5.10. DAMAGE CHARGE: Guests are responsible and are called upon to compensate for damages caused by them or caused by people or animals under their responsibility. In case of missing linen, we will be forced to charge it to the account.

6. ARRIVAL (CHECK-IN)

6.1. ARRIVAL TIME: Check-in 2:00 PM – 7:30 PM. Any arrivals after this time must be reported to Reception at the time of reservation and agreed upon for acceptance by it. If for reasons of force majeure it is not possible to arrive at the scheduled times, it is essential to notify the Hotel.

6.2. IDENTITY DOCUMENTS: Upon arrival, our kind guests must have an identification document, including minors without exception.

6.3. ACCEPTANCE OF MINORS: Minimum age to rent a room: 18 years. Unaccompanied minors will be accepted only upon release by parents (or those legally exercising parental authority), with their contact telephone number for reachability.

6.4. Public Safety REGISTRATION: Upon arrival, customers including minors are required to hand over their documents to reception. This document will be registered for Public Safety purposes. Failure to comply with this obligation constitutes a violation of Criminal Code provisions on our part towards Public Safety Authorities. In case of failure to hand over documents, we will be obliged to report the omission to the competent authorities and access to the facility will be prohibited.

6.5. LEGAL FORMALITIES to FULFILL upon ARRIVAL: The guest must provide, by national provision, a suitable document to prove their identity, whether this is an identity card or passport for all occupants; otherwise, the operator must refuse hospitality (art.109 Public Safety laws as modified by art.7 point 2 of Law 203/95). The manager may present, to each arriving customer, a personal details declaration form.

6.6. CUSTOMER GUESTS NOTIFICATION: any guests of customers staying at the facility, even if temporary, must be agreed upon and reported to reception and present themselves with an identification document. Presence inside the facility must be authorized by management, having access exclusively to the bar and other indicated common areas and no other area of the facility.

6.7. DATA PROCESSING: The data of our guests are processed in accordance with current privacy regulations.

6.8. NUMBER OF ACCOMMODATED PERSONS: In no case is accommodation permitted to persons exceeding the number set in the reservation unless previously agreed upon. We reserve the right to refuse entry to the accommodation if this condition is not observed. Guests cannot receive visits from relatives, friends, etc. unless agreed upon with Management who must fill out and sign (Public Safety Law as amended: by art. 7 n.4 of Law 203/95).

6.9. KEY DELIVERY: Keys will be handed over at reception starting from the time indicated as check-in (from 2:00 PM). Keys will be handed over upon arrival at the time of voucher delivery by the customer, after completing Public Safety registry operations and having settled the bill.

6.10. ROOM DELIVERY: if the room is already ready before check-in time, it will be assigned immediately; otherwise, it will be possible to leave luggage with us, upon agreement with the staff in charge of reservations.

6.11. ROOM ASSIGNMENT: The choice and designation of the place, in the type and category reserved, is at the total discretion of the Hotel Management, except for different explicit written agreements.

6.12. PERSONS OCCUPYING THE ROOM: Each accommodation can be occupied exclusively by the number of people indicated for that specific housing unit, except upon customer request to add another bed, also upon proposal by reception staff. ALL names of occupants must be provided to reception.

6.13. PARKING SPACES: Each room corresponds to only one parking space, unless prior agreement with the Hotel. Cars must be parked so as to occupy the least possible space.

6.14. ROOM VERIFICATION: Please immediately report any faults, malfunctions, and/or malfunctions that you should find when taking up accommodation in your room. Reports and requests must be sent to reception by 6:00 PM. Any damages found later will be attributed to you.

6.15. Once in possession of the room, the Guest is required to communicate to reception, within 10 minutes, any request to change accommodation due to its inadequacy, to be ascertained jointly with reception.

6.16. EXPULSION and REMOVAL: The Management, as provided by current laws of the Italian Republic, has the right to expel without notice anyone who does not respect the regulations or behaves in a way that creates damage or disturbance.

7. DEPARTURE (CHECK-OUT)

7.1. ROOM RETURN: rooms MUST be returned from 7:30 AM (GMT+1) until 10:00 AM, unless otherwise agreed. Agree, at the time of reservation, on the expected departure time. Unauthorized extensions beyond this time will be considered as extension of the stay, if possible, and charged.

7.2. PENALTY for LATE DEPARTURE: After 11:00 AM (useful time for room cleaning), the customer will be charged € 15.00 for each subsequent hour up to a maximum of one full night if 2:00 PM is exceeded, always if possible. Unless prior and different agreement with reception.

7.3. EARLY DEPARTURE: In case of early departure compared to the reservation period, the customer must pay in full the amount agreed upon at the time of reservation. If, on the day of your departure (check out), you plan to leave before 7:30 AM, we kindly ask you to notify us the day before.

7.4. BILL PAYMENT: The bill for extra services should possibly be requested and, in case of departure before reception opening time, paid the evening before the day of departure. After payment, no further charges to the room will be possible. Reception/Cashier operates the following hours: 7:30 AM – 1:00 PM, 3:00 PM – 9:00 PM. The following payment systems are accepted: Credit Cards, Debit Cards, PayPal, bank transfer, and cash, within legal limits.

7.5. KEY RETURN: On the day of departure, rooms must be left free by 10:00 AM and keys returned to Reception to the assigned staff who will check what was given for use (to avoid discussions, please notify of any breakage, etc.).

7.6. STAY AFTER CHECK OUT: Customers can use the hotel services within the maximum room release time, i.e., by 10:00 AM on the day of departure. It is possible to extend your stay in case of Hotel availability and the price must be agreed upon at reception as it may vary based on the season.

7.7. On the day of departure, it is possible to leave luggage in storage, without any responsibility on the part of staff, until 9:00 PM, regarding thefts or damages possibly caused.

8. SERVICES CONNECTED TO THE FACILITY

The Hotel provides various services. For all these services, you need to ask at reception where they will be happy to help you choose what is most suitable according to your needs.

9. USE OF HOTEL SERVICES ON DEPARTURE DAY

Customers can use the facility’s services within the maximum room release time, i.e., by 10:00 AM on the day of departure.

10. RULES OF CONDUCT DURING THE STAY

10.1. CLEANING: Garbage must be collected in the appropriate collection bags located in the rooms and bathrooms. It is not allowed to leave waste or other items in common areas.

10.1.1. Rooms will be made up daily from 9:00 AM to 1:00 PM.

10.2. External NON-registered guests: For security reasons, guests are not allowed to let other people access the accommodations at any time unless previously communicated to reception staff where an identification document will be left and permission will subsequently be given. (Police Prefect Order of October 28, 1936 as amended by Order Art. 9 of February 1, 1940)

10.3. STAFF ACCESS to OCCUPIED ROOMS: If, in addition to normal access for cleaning, for maintenance reasons or other reasons it is necessary for hotel staff to access an occupied room, the Hotel undertakes to inform guests of any need for staff entry into an occupied room.

10.4. LINEN: It is absolutely forbidden to take Hotel linen to the beach; in case of missing linen, we will be forced to charge it to the account.

10.5. BEHAVIOR: We ask our kind customers to maintain respectful behavior inside the facility during their entire stay.

10.5.1. At any time, inside the facility, behaviors, activities, games, and use of equipment that cause disturbance to other guests must be avoided.

10.5.2. Adults are responsible for the behavior of minors entrusted to them.

10.5.3. Behavior must always be maintained that in no moment of the day and in no way damages others’ tranquility.

10.5.4. Please do not slam doors but close them gently, if you return to the hotel late so as not to disturb others.

10.6. USE OF ROOMS and BATHROOMS: Rooms should be treated as if they were yours; for everything to remain in the best conditions, common sense of all and education and respect for others are essential. Any damage to furniture, furnishings, or equipment will be adequately assessed with the owners of the establishment for relative reimbursement. When leaving the beach to access the facility, make sure not to bring sand with you. Washing clothes in the room is also possible provided you guarantee the absence of sand, which would clog the drains.

10.6.1. Inside the bedroom or bathroom, you will find everything you need: pillows, towels, personal hygiene products, etc. If you need anything else, you can ask the assigned staff who will be happy to accommodate you, all no later than 6:30 PM.

10.6.2. Do not throw substances other than those for which it was designed into the toilet. Do not clog the toilet with diapers, paper, or other bulky material. Use the appropriate bins. Costs for any drainage will be charged.

10.7. NOTICES, RULES and PROHIBITIONS: SILENCE, ORDER, DECORUM AND BEHAVIOR INSIDE THE HOTEL

10.7.1. It is FORBIDDEN inside the premises: smoking, using narcotic substances, speaking loudly, shouting, slamming doors or windows, connecting any electrical appliance to the electrical system (except electric razors), hair dryers that are too powerful or connected simultaneously to other hair dryers so as not to risk overloading the electrical system that the room has.

10.7.2. It is mandatory to respect vegetation, land, hygiene, and cleanliness of the Hotel; any damages will be charged to those who cause them.

10.7.3. Clothing: Inside the Hotel, decent clothing respectful of others’ sensitivity and modesty is required.

10.7.4. It is not allowed to enter sectors reserved for Hotel staff.

10.7.5. During the hours 2:00 PM-4:00 PM and 11:30 PM-8:00 AM, any noise that may disturb guests’ rest is prohibited, including a loud tone of voice. The use of radio and television is allowed with extreme moderation and, in any case, in absolute respect of silence hours.

10.7.6. The use of electric and/or electronic musical instruments in Hotel rooms is prohibited.

10.7.7. It is not allowed to step on flowerbeds or damage plants and flowers unless authorized by management.

10.7.8. It is not allowed to throw papers and waste outside the appropriate bins.

10.7.9. It is not allowed to enter with weapons, knives, sticks, or instruments considered blunt.

10.7.10. The speed of vehicles inside the Facility must not exceed 10 km per hour.

10.7.11. It is forbidden to introduce glass objects, illegal substances, and smoking. For safety reasons and respect for everyone, it is strictly forbidden to smoke and/or vape in rooms (even with windows open) and in common areas of the hotel. Smoking inside the facility’s premises exposes to a fixed fine of 68 euros or legal proceedings: – Decree n. 2017-633 of April 25, 2017 relating to the conditions of application of the vaping ban in certain places of collective use. – Decree n. 2006-1386 of November 15, 2006 establishing the conditions of application of the smoking ban in places intended for collective use. Non-compliance with the smoking ban: if we notice tobacco odors in your room after your departure, we will not be able to rent it for the following night. Therefore, in addition to the fixed fine of 68 euros, smoking or vaping in rooms, even with the window open, will result in billing for an additional night. Furthermore, the use of an electronic cigarette or hookah can unexpectedly trigger the fire alarm (smoke detectors installed in rooms are very sensitive), which will automatically lead to the evacuation of all guests from the room. In case of untimely activation of the fire alarm due to non-compliance with this provision, 150 euros will be charged for the costs of restoring the fire system.

10.7.12. Any form of aggressive communication towards staff and therefore at reception is prohibited. If the communication method is evaluated as aggressive, the Guest will be invited to leave the accommodation facility.

11. ANIMAL ACCEPTANCE

11.1. The hotel offers the possibility of accommodating small and medium-sized animals in its facility, under specific conditions and in a maximum number of 1 animal per room. Even passage and stay of animals in the restaurant room and breakfast room are prohibited.

11.2. Management must be informed of the presence of the animal at the time of reservation and a supplement is provided.

11.3. The customer inside the accommodation facility must ensure to keep the animal in such a way as not to cause nuisance and damage to customers and the hotel facility.

11.4. Animals cannot stay inside common use environments and it is prohibited. Animals cannot access the beach by force of the Harbor Master’s Office Order.

11.5. They must be kept, in compliance with laws, with muzzle and on a leash and personal use of the cot, litter, bag, and shovel is also mandatory; their excrement must be collected by owners and deposited in the appropriate external bins.

11.6. Only animals in compliance with the standards provided by hygiene regulations and current regulations on the matter can access the hotel.

11.7. Management has the right to request compensation or reimbursement for any damage caused to the facility.

12. HOURS

12.1. Il Gabbiano Palinuro is pleased to put at the complete disposal of customers a reception open to the public from 7:30 AM to 9:00 PM. During the following hours, you will find an attendant at your disposal, except for special occasions.

12.2. Upon arrival, room delivery takes place from 2:00 PM to 7:30 PM;

12.3. Upon departure, rooms must be returned between 7:30 AM and 10:00 AM;

12.4. Please communicate well in advance any time needs different from those indicated here. Requests relating to the room can be made by 6:30 PM; beyond this time, interventions cannot be guaranteed.

12.5. SERVICES: Please adhere to the posted hours. The facility is not obliged to provide services outside these hours nor to reimburse services not used due to negligence or delay of the customer; breakfast is included among these.

12.6. REST and SILENCE: During the hours 2:00 PM-4:00 PM and 11:30 PM – 8:00 AM, any noise that may disturb guests’ rest is prohibited, including a loud tone of voice. The use of radio and television is allowed with extreme moderation and, in any case, in absolute respect of silence hours and especially of neighbors.

12.7. Pool: from 10:00 AM to 1:00 PM and from 4:00 PM to 7:30 PM;

12.8. Beach: from 10:00 AM to 7:30 PM;

12.9. Customers subject to food allergies are required to notify Management in advance.

12.10. The products served are of quality; Management declines all responsibility and is not required to provide any refund.

13. PARKING

Il Gabbiano Palinuro has a private parking lot where each customer is entitled to at least one parking space free of charge, i.e., included in the price. The parking is private but not guarded; therefore, the Hotel declines all responsibility regarding any damage or theft caused to cars or motorcycles present in the parking lot. The parking is video-monitored.

14. ELECTRICAL EQUIPMENT

14.1. The hotel’s electricity is alternating current at 220 volts; verify that your devices are suitable for this type of current.

14.2. Electrical outlets are Italian type. Equip yourself with adapters if your devices are equipped with plugs with a different system.

14.3. The hotelier does not assume responsibility for any damage to equipment due to force majeure (sudden blackouts, voltage surges, etc.).

14.4. Please do not overload the electrical system with equipment that could cause an excessive KW request in order to guarantee proper operation in the room and throughout the facility. The Hotel assumes no responsibility in case of malfunction caused by a guest due to incorrect use of the electrical system provided to each room or apartment; therefore, responsibility will fall on the one who caused damage.

15. ELECTRICITY AND WATER INTERRUPTION

In case of suspension of electricity supply due to the E-distribution or water due to the supplier company or for other reasons of force majeure, Management declines all responsibility and is not required to provide any refund.

16. SMOKING, FIRES, OPEN FLAMES, GRILL

16.1. Smoking is prohibited in all premises.

16.2. It is STRICTLY FORBIDDEN to smoke in accommodations.

16.3. It is NOT permitted to smoke, burn, light candles or pyrotechnic fountains in rooms, corridors, and other environments unless expressly authorized.

16.4. It is forbidden to prepare meals in the room, use hair dryers, hair diffusers, electric plates, machinery and equipment for washing, ironing, heating, etc. and any other arbitrary use of the Hotel’s motive power. Excluded from the prohibition are electric razors, cell phone battery charging, and personal computers compliant with EEC standards and equipped with appropriate transformer.

17. DOCTOR, INFECTIOUS DISEASES

17.1. The telephone numbers of the medical guard and emergency response are contained in the list of useful numbers present at reception; for any further information, we recommend notifying reception staff who will be at your disposal to help you. Outside hours and for emergencies only, contact 3488274421.

17.2. Any infectious disease must be communicated to Management at the time of reservation.

18. MEALS, HYGIENE and SAFETY

18.1. For hygiene and safety reasons, it is NOT permitted to prepare meals in rooms, much less hot meals or beverages.

18.2. It is forbidden to introduce pre-packaged food or dishes (pizzas, rotisserie foods, etc.) from outside the hotel. Snacks, cookies, etc. are naturally excluded from this rule.

18.3. Breakfast is consumed in the breakfast room.

18.4. Hotel guests are not allowed to take food and beverages intended for breakfast to places other than the appropriate rooms designated for service (in the room or outside the facility).

18.5. For food hygiene and safety purposes, customers are prohibited from introducing food or beverages not authorized by Hotel Management into the room.

19. VALUABLES

19.1. Please notify and hand over to reception the finding or loss of items.

19.2. Also, please, whenever you leave the room, lock the door and check that the windows are well closed, in order to avoid possible theft of valuables from the rooms.

20. LIABILITY

20.1. The Management of Il Gabbiano Palinuro is not responsible for the shortage of objects and/or valuables of guests (each Guest is required to exercise diligence in the custody of objects of their property), for damage consequent to events of force majeure and the nature of the thing (atmospheric events, natural calamities, epidemics, diseases, falling trees or branches or products that fall within the nature of plants, gusts of wind, accidents at sea, damage or car theft in the parking area and facility area). For no reason, upon departure, will discounts be recognized to cover any or alleged malfunctions that may occur.

20.2. The hotel does not have a guarded area for luggage storage.

21. SERVICES

21.1. Private parking where each customer is entitled to at least one parking space free of charge, i.e., included in the price.

21.2. Towel change every 2 days; if requested earlier, € 10.00 for each change;

21.3. Bar by the pool active from 10:00 AM to 1:00 PM and from 4:00 PM to 8:00 PM;

21.4. Pool entrance for visitors not staying at the facility € 15.00 per person per day.

21.5. Pool: from 10:00 AM to 1:00 PM and from 4:00 PM to 7:30 PM (free service for guests). Sunbed is not guaranteed for all guests. Showering before accessing the pool is essential for hygiene and safety, eliminating sweat, creams, and impurities that alter water parameters and react with chlorine;

21.6. Assistance for sea access is guaranteed from 10:00 AM to 7:30 PM. Use of the service is regulated by the Harbor Master’s Office Order, which can be consulted at the lifeguard station. For each room, one umbrella and 2 sunbeds on the beach are provided (free service for guests);

21.7. Free WI-FI Internet

21.8. Bed linen change, which occurs free of charge every 3 days, € 15.00 for each time requested beyond the scheduled.

21.9. Elevator, is usable from the floor below the access one. To reach the elevator from reception, you need to go down three flights of stairs. From the last stop, it is also possible to reach the beach by going down a flight of stairs. Therefore, it is intended to specify that the elevator does not serve all floors and in particular floors 500 and 600.